I think Yas Rotana is a 4 Star Wannabe, but not quite there. The impression I had was that the staff was doing their very best to work with the bad tools provided. It doesn't look like much care was given to the property and everything looks cheap: flooring, furniture, overall decoration, etc. The hotel benefits from a prime location and takes full advantage of it, giving the costumers the very least possible, just enough not to make people too upset.
Reviewed by MarcelogRKD a TripAdvisor traveler United Arab Emirates 16th February 2024
"Excellent location at YAS Island"
The hotel is in good location, provide good service and with friendly staff.Mr.Abdul Rehman the reception, welcomed us and upgraded our room to mini suite at 2nd floor. Staff were friendly and provide support when needed.
Reviewed by Talal a TripAdvisor traveler United Arab Emirates 12th November 2023
"stay at Rotana abu dhabi"
excellent hotel to stay. comfortable and friendly staff. location is also very good. had penne arabita and it was so tasty. facilities are also amazing. house keeping very good too. breakfast more options required for veg people
Reviewed by GAUTAMSAWHNEY a TripAdvisor traveler United Arab Emirates 28th May 2023
We had very pleasant stay. We worked with Nauman at reception he made sure our vacation goes memorable and family enjoyed. They were accommodating to our needs. On first night we found room little smaller for family of 5 , next day Nauman and staff helped to get bigger room to accommodate my family well. I would definitely stay there again.
Reviewed by Jaik a TripAdvisor traveler Indiana 11th January 2023
"Yas Island Rotana Experience"
Thank you for the warm welcome. Ms honey and Mr Mizrah are approachable and helpful. They give me a room with an amazing view and ofcourse with a balcony. Our room was facing pool view Surely will comeback!!
Reviewed by Kristyyy_ a TripAdvisor traveler United Arab Emirates 27th April 2022
"Great Weekend at YAS ISLAND ROTANA"
I had very nice staying in the hotel. the service was great and the rooms were clean & tidy.
Also, I had very beautiful view in the swimming pool. My family loved very much.
The food was tasty and variety choices
Reviewed by ABUDANA a TripAdvisor traveler United Arab Emirates 30th March 2022
"Great like always"
Great stuff food location room it’s waaw
But the Tv to small the pool it’s great too thanks for looking after my car thanksgiving Mr Mirza upon checking in really he looked after me I had long day thanks to Mr Arslan help me with bags thanks to all of you
Reviewed by Alimirza a TripAdvisor traveler United Arab Emirates 10th March 2022
Not impressed by the cleanliness of the hotel. Specially the toilets, curtains and carpets was not in good condition. The hotel is not cheap considering the level of rooms. Hope they can upgrade the facilities
Reviewed by Zue a TripAdvisor traveler 22nd February 2022
"Thanks for enjoyable holiday"
Thanks to a receptionist Mirza who helped us to check in earlier and did his best to make our staying in Abu Dhabi enjoyable and really pleasant. Good breakfasts, nice swimming pool with a heat water, free shuttle bus to the beach and an excellent staff work. We'll come to Rotana hotel one more time, for sure.
Reviewed by Belsnerg a TripAdvisor traveler Russia 15th February 2022
When im in hotel it feels like im on different country, it feels like home. I feel so welcome here. I thought this is a 5 star hotel but its not. But the service and the staff is like im on the 5 star. Specially the front office staffs like Honey, abubakar, and mirza. They welcome me with a smile and I'd like how fast the service they have. And i would like to thank Lobby hostess Samanthika for assistance. And the telephone operator micah is very humble and good speaker. I think I will recommend this hotel for 5star. And i like to congratulate this team. Thankyou for your service. Good job
Reviewed by Christian C a TripAdvisor traveler 2nd February 2022
Very Good Good: الفندق ممتاز في خدماته وموقعه جداً ممتاز وايضا الموظفين والعاملين فيه جداً ودودين والمطعم جداً ممتاز ومتنوع والعاملين فيه جدا متعاونين وعلى راسهم الموظف Sudeep الذي لايتوانى في تقديم الخدمه لنا مع الابتسامه الدائمه اشكره من كل قلبي واتمنى تكريمه من قبل ادارة الفندق حقيقه .
Bad: للاسف موقف وحيد ازعجني من الموظفه او المسؤوله في المطعم الرئيسي للفندق واسمها ranju بسبب تعاملها الغير الاحترافي والمتحيز للاجانب وذلك بطلبنا كرسي للاطفال لم تبدي اي اهتمام لنا بينما تسرع في تلبيه احتياجات الاجانب وايضاً لاتبتسم للعرب ابدا وتكون متجهمه لنا ولعائله عربيه اخرى بجنبنا اما على بعد طاوله فيها اجانب تبتسم لهم وتحاولي تلبيه احتياجاتهم بشتى الطرق ، ارجوا من الاداره اعطاءها دروس في الضيافه اكثر لكي لاتعطي انطباع سيء للنزلاء العرب .
Ibrahim United Arab Emirates 31st March 2020. Source: Booking.com
Perfect Location for Race Day Good: Amazing Location, theme parks minutes away. Pool was heated and sun was on the pool 90% of the day... A nice surprise as most pools in Dubai are in shadows of the buildings. Could see a lot of the race track from the room. Will stay again
Luke United Kingdom 28th March 2020. Source: Booking.com
Very average experience. It is OK. The staff does not care a lot or pay attention to details or things you have been requesting in your booking. So very average stay. The room was clean until you move some pillows or chairs as the dirt comes out. Good business center. Good children corner, jet again, more suitable for 5+-year-olds.
Normunds (Family With Young Children) Latvia 25th March 2020. Source: Agoda
Good services and interesting every thing
Rania Wael 20th March 2020. Source: Google
zuhair anwahi 18th March 2020. Source: Google
Muito bom Good: Tudo o resto é perfeito!
Bad: As únicas coisas a apontar são a antipatia dos funcionários do centro wellness e o facto da piscina ficar à sombra a meio da tarde.
Hugo12bio Portugal 17th March 2020. Source: Booking.com
Awesome Good: Le restaurant Steak House de l'Hotel vaut le détour. Grande variété avec des provenances diverses et variée.
Younes Morocco 12th March 2020. Source: Booking.com
it was a nice stay Good: Room was good but needs more cleaning. Breakfast was good however the restaurant is small and the foods places need to be reorganized. The pool, we were using Centro's swimming pool since it's sunnier and warmer.
Mahmoud Kuwait 11th March 2020. Source: Booking.com
We had an excellent stay here, and will certainly be back. Good: Good size room and bathroom, very clean. Breakfast had good selection. Gym and pool were good. Very friendly staff.
Bad: No issues at all.
Alexander United Kingdom 10th March 2020. Source: Booking.com
Awesome Good: Die Zimmer sind gut ausgestattet, das Essen in den diversen Resturants ist perfekt und das Frühstücks-Buffet ist sehr gut mit einer super Auswahl. Innerhalb von 30-40 Minuten ist man mit dem Taxi für 20€ in der 40km entfernten Stadt Abu Dhabi. Trotz der tief fliegenden startenden Flugzeuge, hört man auf dem Zimmer nichts davon! Das Personal war mehr als freundlich, hilfsbereit und alle konnten gutes Englisch! Jeder Wunsch wurde erfüllt! Der Strand ist ca. 10min Fußweg entfernt, aber wunderschön und ruhig!
Bad: Die Säfte am Frühstück waren etwas wässrig. Die Aufzüge waren etwas warm was aber für 15sek. Fahrt nichts schlecht macht. Es wurden uns ebenfalls keine Zeiten für den Check-out mitgeteilt, was für uns jedoch auch unrelevant war da wir um 7 Uhr morgens das Hotel verlassen haben.
Alexander Germany 10th March 2020. Source: Booking.com
Awesome Good: Breakfast was very good. The availability of the shuttle bus from the hotel to the yas mall and WB was great.
Hatem Netherlands 9th March 2020. Source: Booking.com
Exceptional Good: Tout, surtout le kids club
Bad: Les prix du mini bar
Sabrina France 8th March 2020. Source: Booking.com
It's a great hotel with a great pool, the bar is great and the food is amazing, might be a bit expensive but it's worth the price
Depresso Daliàto 8th March 2020. Source: Google
Sami Khalil 7th March 2020. Source: Google
Really it was a real family trip, the hotel was very good, and all the staff were very friendly. Good restaurants and location. The hotel has a kids playing area and surrounded with a beautiful area